1. Overview
This Privacy Policy explains how Assessly collects, uses, stores, shares, and protects information when you use our website, web application, assessments, reports, notifications, and related services.
By using Assessly, you agree to the collection and use of information as described in this policy.
2. Information we collect
- Account information such as name, email address, phone number, password credentials, profile photo, role, organization details, and account status.
- Assessment information such as assigned assessments, started assessments, answers, drafts, submissions, reports, scores, timestamps, and activity history.
- Organization or institution information such as employee, candidate, student, parent, group, class, designation, department, or invitation details when provided by an admin or participant.
- Payment and transaction information such as purchase records, wallet activity, refund records, payment status, and payment provider references. We do not store full payment card, UPI, or banking credentials.
- Device and notification information such as device type, device ID, FCM push token, login source, and notification delivery details when you use mobile or notification features.
- Technical information such as IP address, browser, operating system, pages visited, referring URLs, logs, cookies, and diagnostic events used to secure and improve the service.
3. How we use information
- To create accounts, authenticate users, maintain sessions, and protect against unauthorized access.
- To show assessments, manage invitations, save drafts, submit attempts, generate reports, and display dashboards.
- To process purchases, wallet activity, refunds, invoices, and payment-related support.
- To send service emails, OTPs, assessment invitations, report notifications, push notifications, and important account updates.
- To support customer service, troubleshoot issues, prevent abuse, investigate errors, and improve reliability.
- To comply with legal, tax, accounting, audit, security, and regulatory obligations.
4. How information is shared
We do not sell your personal information. We may share information only as needed to operate Assessly, provide requested services, comply with law, or protect the platform.
- With service providers that help with hosting, email delivery, payment processing, analytics, storage, security, support, and push notifications.
- With authorized organization or institution admins when assessments are assigned, tracked, or managed through their workspace.
- With payment providers and financial partners for payment authorization, refunds, disputes, and transaction records.
- With legal, regulatory, or security authorities if required by law or needed to protect users, Assessly, or others.
- With a successor entity if Assessly is involved in a merger, acquisition, financing, reorganization, or sale of assets.
5. Assessment and report privacy
Assessment responses and generated reports may contain personal insights. We treat this information as sensitive product data and use it only to provide the service, generate reports, support users, improve reliability, and meet obligations.
When an organization or institution assigns an assessment, authorized admins may be able to view participation status, completion status, attempt details, and reports depending on the assessment configuration and user role.
6. Cookies and similar technologies
Assessly may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, secure sessions, measure performance, and improve product experience.
You can control cookies through your browser settings, but disabling some storage features may affect login, assessment attempts, or dashboard behavior.
7. Data retention
We keep information for as long as needed to provide Assessly, maintain records, resolve disputes, comply with obligations, enforce terms, and support business operations.
If an account is deleted, we may retain limited records where required for security, legal, accounting, audit, dispute, fraud-prevention, or legitimate operational reasons.
8. Security
We use reasonable administrative, technical, and organizational measures to protect information. No online service can be guaranteed to be fully secure, so users should also protect their passwords and devices.
9. Your choices
- You may update allowed profile details from your account where supported.
- You may request account support, correction, export, or deletion through the available account or support channels.
- You may opt out of certain non-essential communications where an opt-out option is provided.
- You may disable push notifications from your mobile device settings.
10. Contact
For privacy questions or requests, contact the Assessly team through the contact details published on the website or through your account support channel.